Our skilled, committed and experienced matrons and supervisors deliver first-class quality and service to our customers.
The job involves a high degree of independence, experience in managing employees, hiring, room checks, cleaning, staffing and shift planning as well as problem solving in stressful situations. Our matrons are leaders who act as role models for their employees and colleagues.

KHRS always discusses together with the hotel how the tasks for the matrons / supervisors are to be organized.

The matron / supervisor is an important role for a well-functioning housekeeping department. KHRS trusts the matron / supervisor with the daily operation, as they act as the hotel’s close partner.

All our maids and housemen speak Danish or English and are trained to perform room cleaning cf. the quality requirements.
The staff is aware of environmentally friendly and correct use of cleaning agents, so that unnecessary wear and tear on rooms and furniture is avoided and the environment is exposed as little as possible.

WHAT CAN BE EXPECTED FROM US REGARDING ROOM CHECKS:

The quality of the maids’ work is checked, and possible errors are corrected immediately

Windows must be closed and TV and lamps switched off

The thermostat on the radiator must be set correctly for the season

Receipt for approval of rooms that are ready for check-in